Services Available

Accountrac's consultants strive to avoid the image of a third-party collection agency while improving relationships between your patients and your practice. Our aim is to rehabilitate delinquent patients to a point where they are paying regularly and consistently. AccounTrac consultants utilize the following tools to supply your practice with the marketing benefits that payment compliance can provide:

- Innovative Database: An internet-based database program personally developed by orhtodontic consultant Jackie Shoemaker and her team of programmers which automatically prompts and documents collection activity.

- Unique Collection Letters: A carefully developed sequence of specifically worded collection letters to be used at different points during the collections process printed on your letterhead so all communication seems as if it is coming directly
from your office.

- Personalized Collection Calls: Representative use personal, follow-up phone calls in conjunction with letters while assuming the role of an employee within your office identifying themselves as such over the phone.

- Experienced Account Representatives: Representatives are carefully chosen based on their knowledge of the orthodontic industry and their ability to communicate in a friendly, professional manner; only one representative is assigned to your office to provide continuity and a personal touch.