You deserve to collect the money you earn.

At AccounTrac, we know that collection activity can be one of the most difficult and sensitive tasks in your practice, however with our system it can also serve as a catalyst for building mutually beneficial customer relationships.

The field of marketing involves managing customer relationships in ways that benefit the organization; this is also what quality payment compliance should accomplish – build respectful relationships with customers while bringing in consistent revenues for the orthodontic practice. This is the foundation of our mission at AccounTrac.

With the combined expertise of industry consultant Jackie Shoemaker and her experienced staff, AccounTrac will rehabilitate delinquent patients to maintain or reduce your patient delinquency while alleviating the collections burden in your practice.  We work as an extension of your staff by avoiding the image of a third-party collection agency so we can strengthen patient relationships and enhance the professional image of your practice.  As an added bonus, you’ll benefit from more accurate patient accounting through our constant communication with you and your staff as we utilize access to your practice management software.

Our Results

Increased Cash Flow

Increase cash flow with our consistent collection activity and seamless integration.

Improved Relationships

Build better patient relationships through our use of customized collection activity.

Enhanced Treatment

Maintain a pulse on your patients’ treatment by identifying their payment patterns.

On-Time Completions

With AccounTrac, patients pay more consistently, which means they are more likely to regularly attend appointments, and finish treatment on time!

Reduced Patient Delinquency

AccounTrac can provide your practice with extraordinary monetary benefits in just a matter of months.

Accurate Account Balances

Not only do we collect from delinquent patients, we monitor every delinquent account each month to determine their true delinquent status.

Our Team

Jackie Shoemaker

Owner, President

Jackie Shoemaker, Consultant

Jackie Shoemaker

Owner, President

Jackie is the founder and president of AccounTrac, Inc. along with being the premier financial strategist for patient accounting in orthodontic practices through her consulting firm, J.M.Shoemaker Consulting, Inc.  With over 30 years in the orthodontic field and experience working in a practice, she brings an extensive knowledge of the orthodontic industry. Even more importantly is what this experience is founded upon – an accounting degree from Miami University of Ohio followed by working for a Fortune 500 company. She has been instrumental in improving income, raising profitability, and enabling orthodontists to develop more satisfying and profitable practices.

Jackie Shoemaker’s staff-friendly training skills, vibrant personality, and service-oriented approach complement her accounting and management experience to provide lasting benefits to each practice she works in. Her expertise and services especially enhance the areas of patient accounting, accounts receivable control, and patient relations.

Kayla Hoorelbeke

Vice President

Kayla Hoorelbeke, Consultant

Kayla has more than 10 years of experience in the orthodontic industry working for AccounTrac, Inc. and JMShoemaker Consulting, Inc, learning from the best — her mother, Jackie. She is a graduate of the University of Miami where she received her degree in Marketing with a minor in Accounting. She went on to obtain her Masters in Business Administration graduating magna cum laude, also from the University of Miami. This background helps her bring a unique combination of creativity, analytical thinking skills, and management insight to each project she takes on.

Kayla Hoorelbeke, Consultant

Casey Hoorelbeke

Chief Technology Officer

Casey Hoorelbeke, Consultant

Casey Hoorelbeke

Chief Technology Officer

As the leader of the tech department, Casey optimizes remote accessibility with our clients, implements the newest hardware and software for maximum efficiency, and patiently troubleshoots day-to-day to keep us in constant operation.

Casey is a native of Los Angeles and received his bachelor’s degree from Indiana University.  His unique combination of patience under pressure and competitive perseverance is something he developed during his eight years as a professional baseball player.  As a relief pitcher in several organizations, including the Dodgers and Mets, he traveled across the country honing his ability to handle stressful situations, learning how to work cohesively with a wide variety of people, and understanding that each challenge requires it’s own unique approach.  As a league-leader in pitching appearances nearly every season he played, it’s clear Casey is not afraid to work!

Contact Us

Contact Info

PO Box 277
     Vero Beach, FL  32961

772-770-2000
772-770-1957

results@accountrac.com

For guidance on the complete financial picture of your practice, visit our parent company:

J.M. Shoemaker Consulting

For assistance with Case Acceptance and HIPAA Compliant Email, please visit: