You deserve to collect the money you earn.
At AccounTrac, we know that collection activity can be one of the most difficult and sensitive tasks in your practice, however with our system it can also serve as a catalyst for building mutually beneficial customer relationships.
The field of marketing involves managing customer relationships in ways that benefit the organization; this is also what quality payment compliance should accomplish – build respectful relationships with customers while bringing in consistent revenues for the orthodontic practice. This is the foundation of our mission at AccounTrac.
With the combined expertise of industry consultant Jackie Shoemaker and her experienced staff, AccounTrac will rehabilitate delinquent patients to maintain or reduce your patient delinquency while alleviating the collections burden in your practice. We work as an extension of your staff by avoiding the image of a third-party collection agency so we can strengthen patient relationships and enhance the professional image of your practice. As an added bonus, you’ll benefit from more accurate patient accounting through our constant communication with you and your staff as we utilize access to your practice management software.
Increased Cash Flow
Increase cash flow with our consistent collection activity and seamless integration.
Build better patient relationships through our use of customized collection activity.
Maintain a pulse on your patients’ treatment by identifying their payment patterns.
With AccounTrac, patients pay more consistently, which means they are more likely to regularly attend appointments, and finish treatment on time!
Reduced Patient Delinquency
AccounTrac can provide your practice with extraordinary monetary benefits in just a matter of months.
Accurate Account Balances
Not only do we collect from delinquent patients, we monitor every delinquent account each month to determine their true delinquent status.
Founder, Chief Executive Officer
Jackie is the founder and president of AccounTrac, Inc. along with being the premier financial strategist for patient accounting in orthodontic practices through her consulting firm, J.M.Shoemaker Consulting, Inc. With more than 30 years in the orthodontic field and experience working in a practice, she brings an extensive knowledge of the orthodontic industry. Even more importantly is what this experience is founded upon – an accounting degree from Miami University of Ohio followed by working for a Fortune 500 company. She has been instrumental in improving income, raising profitability, and enabling orthodontists to develop more satisfying and profitable practices.
Jackie Shoemaker’s staff-friendly training skills, vibrant personality, and service-oriented approach complement her accounting and management experience to provide lasting benefits to each practice she works in. Her expertise and services especially enhance the areas of patient accounting, accounts receivable control, and patient relations.
Chief Operational Officer
Chief Operational Officer
Kayla has more than 15 years of experience in the orthodontic industry working for AccounTrac, Inc. and JMShoemaker Consulting, Inc, learning from the best — her mother, Jackie. She is a graduate of the University of Miami where she received her degree in Marketing with a minor in Accounting. She went on to obtain her Masters in Business Administration graduating magna cum laude, also from the University of Miami. This background helps her bring a unique combination of creativity, analytical thinking skills, and management insight to each project she takes on.
Chief Technology Officer
As the leader of the tech department, Casey optimizes remote accessibility with our clients, implements the newest hardware and software for maximum efficiency, and patiently troubleshoots day-to-day to keep us in constant operation.
Casey is a native of Los Angeles and received his bachelor’s degree from Indiana University. His unique combination of patience under pressure and competitive perseverance is something he developed during his eight years as a professional baseball player. As a relief pitcher in several organizations, including the Dodgers and Mets, he traveled across the country honing his ability to handle stressful situations, learning how to work cohesively with a wide variety of people, and understanding that each challenge requires it’s own unique approach. As a league-leader in pitching appearances nearly every season he played, it’s clear Casey is not afraid to work!
PO Box 277
Vero Beach, FL 32961